【ESIMFUN – PHYSICAL SIM】
【UPDATE NEWS】
FOR eSIM, PLEASE SCROL DOWN FOR INFORMATION
【IMPORTANT NOTICE】
l Network Modes - 5G / 4G / LTE / 3G
l SIM Size - 3 in 1 (Nano / Micro / Standard)
l Registration - NOT Required; Simply Plug & Use
l Expiry - 6 months from the order date
l Functions - Data Only; Local Number, Calls, Texts, SMS NOT Available
l Service - High speed within assigned data plan, service continue as unlimited data at limited speed
l Apps, Social Media & VPN - Majority supported, such as Google, FB, WA, IG, Line, WC, YT etc… EXCEPT T1K-T0K; VPN NOT required
l Hotspots, Mifi (Portable WIFI) - Hotspots Supported, Mifi NOT Supported
l Devices & System - Supports Apple IOS & Android Smartphones; Feature Phones & Locked Devices (Operator-locked, SIM-locked, Regional-Locked) NOT Supported
【SIM USER GUIDE】
l Activate Time Zone GMT+8, before 23:59 count as first day, 00:00 onwards as next day
l ONLY insert SIM upon arrival at the destination
l FREE SIM PIN to eject SIM tray
l Change or Insert SIM into SIM slot 1 ONLY
l Ensure ROAMING and DATA are both ON
l Ensure WIFI and FLIGHT MODE are both OFF
l Patiently wait for FEW minutes, allow the SIM card to connect with the assigned local network automatically.
【TROUBLESHOOTING】
Turn OFF mobile device; Eject SIM; Reinsert SIM; Restart device
Go through INSTRUCTION again
Manually select network connection (Check network settings from QR code shown on the package or from PRODUCT DESCRIPTION)
- Apple IOS: Setting > Cellular or Mobile > Network Selection > Turn OFF auto search network > choose assigned network
- Android: Setting > Connections > Mobile Networks > Turn OFF auto search network > choose assigned network
Manually set APN (Check APN settings from QR code shown on the package)
- Apple IOS: Settings > Cellular / Mobile > Cellular Data Options / Mobile Data Options > Cellular Data Network / Mobile Data Network > Fill in APN Only, Username & PW NOT required
- Android: Settings > Connections > Mobile Networks > Access Point Names> Add NEW > Fill in APN and any Username Only
Screenshot ICCID / SIM number and network setting via ESIMFUN Customer Service Whatsapp at (852) 61591217 or through the message chat box on the ordering platform. Please be patient for our answers and assistance. Thank you!
The actual connection signal and network speed may be affected by various factors, including the terminal device, geographic location, server resources, internet traffic conditions and user volume, as well as the supported speed of your mobile device.
According to the Fair Usage Policy (FUP), telecommunications companies may, at their discretion, restrict data usage for users who consume large amounts of data within a short period. It is recommended to avoid long periods of video streaming or system updates.
In the event of any dispute, the supplier reserves the right of final decision and may change or modify any terms and details at any time without prior notice.
APPENDIX（SIM Networks & APN）
|
Countries / Regions |
Networks |
APN |
|
China / Macau / Hong Kong |
China Unicom (China) / CTM (Macau) / Hong Kong (3HK) |
3gnet |
|
China / Macau |
China Mobile / CTM (Macau) |
cmhk |
|
Hong Kong / Macau |
Hong Kong (3HK) / CTM (Macau) |
3gnet |
|
Japan |
KDDI / Softbank |
3gnet |
|
Korea |
SKT |
3gnet |
|
Taiwan |
Chung Hwa Telecom |
3gnet |
|
Thailand |
AIS |
mobile |
|
Singapore / Malaysia / Thailand |
Singtel (Singapore) / Maxis (Malaysia) / AIS (Thailand) |
mobile |
|
Vietnam |
Viettel |
3gnet |
|
Indonesia |
Telkomsel |
mobile |
|
Philippines |
Globe |
mobile |
|
Cambodia |
Metfone |
3gnet |
|
Asia 11 Countries |
China, Macau, Japan, Korea, Taiwan, Singapore, Malaysia, Thailand, Vietnam, Indonesia, Philippines |
mobile |
|
Australia |
Optus |
mobile |
|
Australia / New Zealand |
Optus (Australia) / TNZ / Spark (New Zealand) |
mobile |
|
USA |
T-Mobile |
mobile |
|
USA / Canada |
T-Mobile / Rogers |
mobile |
|
United Kingdom |
3UK |
mobile |
|
Russia |
MegaFon / MTS |
orange |
|
Europe 43 Countries |
orange |
|
|
United Arab Emirates |
Du / Etisalat |
orange |
【ESIMFUN – eSIM】
【UPDATE NEWS】
FOR PHYSICAL SIM, PLEASE SCROL DOWN FOR INFORMATION
【IMPORTANT NOTICE】
l Please keep this user guide and retain the eSIM QR code during your trip for reference and verification purposes.
l Dial *#06# to check eSIM compatif EID serial number shown, it supports eSIM. Buyers are required to be responsible for their device that supports eSIM.
l Buyers using mobile devices designed for Mainland China, even if it supports eSIM, within Mainland China, it can only support eSIMs provided by local telecommunications providers in Mainland China.
l Devices that are not Mainland China specs do not have such restriction.
l Do not install the eSIM before arriving at your destination or use it in countries or regions outside the coverage area
l Network Modes - 5G / 4G / LTE / 3G
l Registration - NOT Required; Simply Install & Use
l Expiry - 6 months from the order date
l Functions - Data Only; Local Number, Calls, Texts, SMS NOT Available
l Service - High speed within assigned data plan, service continue as unlimited data at limited speed
l Apps, Social Media & VPN - Majority supported, such as Google, FB, WA, IG, Line, WC, YT etc… EXCEPT T1K-T0K; VPN NOT required
l Hotspots, Mifi (Portable WIFI) - Hotspots & Mifi NOT Supported
l Devices & System - Supports Apple IOS & Android Smartphones; Feature Phones & Locked Devices (Operator-locked, SIM-locked, Regional-Locked) NOT Supported
【eSIM USER GUIDE】
l Activate Time Zone GMT+8, before 23:59 count as first day, 00:00 onwards as next day
l Each eSIM QR code can only be scanned and installed once. Once it is bound to a mobile device, it cannot be changed or switched to another device. Unless you have confirmed that you have finished using it, do not delete or remove it; otherwise, you will not be able to re-scan and reinstall it again
l Scan eSIM QR code and install eSIM upon arrival at the destination
l Ensure Mobile Data or WIFI are available for eSIM installation
l Do not switch or exit the current installation interface to avoid errors occurring or process failure, while installing the eSIM
l Installing eSIM:
l iPhone: Settings > Cellular > Set Up Cellular or Add eSIM > Use QR Code or Open Photos > Activate eSIM
l Android: Settings > Connections or Network & Internet > Mobile Network or SIM Manager > Add eSIM > Activate eSIM
l Ensure ROAMING and DATA are both ON, WIFI and FLIGHT MODE are both OFF, after successful installation
l Patiently wait for FEW minutes, allow the SIM card to connect with the assigned local network automatically.
【TROUBLESHOOTING】
Manually select network connection (Check network settings from QR code shown on the package or from PRODUCT DESCRIPTION)
- Apple IOS: Setting > Cellular or Mobile > Network Selection > Turn OFF auto search network > choose assigned network
- Android: Setting > Connections > Mobile Networks > Turn OFF auto search network > choose assigned network
Manually set APN (Check APN settings from QR code shown on the package)
- Apple IOS: Settings > Cellular / Mobile > Cellular Data Options / Mobile Data Options > Cellular Data Network / Mobile Data Network > Fill in APN Only, Username & PW NOT required
- Android: Settings > Connections > Mobile Networks > Access Point Names> Add NEW > Fill in APN and any Username Only
Screenshot eSIM QR code image and network setting via ESIMFUN Customer Service Whatsapp at (852) 61591217 or through the message chat box on the ordering platform. Please be patient for our answers and assistance. Thank you!
The actual connection signal and network speed may be affected by various factors, including the terminal device, geographic location, server resources, internet traffic conditions and user volume, as well as the supported speed of your mobile device.
According to the Fair Usage Policy (FUP), telecommunications companies may, at their discretion, restrict data usage for users who consume large amounts of data within a short period. It is recommended to avoid long periods of video streaming or system updates.
In the event of any dispute, the supplier reserves the right of final decision and may change or modify any terms and details at any time without prior notice.
APPENDIX（eSIM Networks & APN）
|
Countries / Regions |
Networks |
APN |
|
China / Macau / Hong Kong |
China Unicom (China) / CTM (Macau) / Hong Kong (3HK) |
3gnet |
|
China / Macau |
China Mobile / CTM (Macau) |
cmhk |
|
Hong Kong / Macau |
Hong Kong (3HK) / CTM (Macau) |
3gnet |
|
Japan |
KDDI / Softbank |
3gnet |
|
Korea |
SKT |
3gnet |
|
Taiwan |
Chung Hwa Telecom |
3gnet |
|
Thailand |
AIS |
mobile |
|
Singapore / Malaysia / Thailand |
Singtel (Singapore) / Maxis (Malaysia) / AIS (Thailand) |
mobile |
|
Vietnam |
Viettel |
3gnet |
|
Indonesia |
Telkomsel |
mobile |
|
Philippines |
Globe |
mobile |
|
Cambodia |
Metfone |
3gnet |
|
Asia 11 Countries |
China, Macau, Japan, Korea, Taiwan, Singapore, Malaysia, Thailand, Vietnam, Indonesia, Philippines |
mobile |
|
Australia |
Optus |
mobile |
|
Australia / New Zealand |
Optus (Australia) / TNZ / Spark (New Zealand) |
mobile |
|
USA |
T-Mobile |
mobile |
|
USA / Canada |
T-Mobile / Rogers |
mobile |
|
United Kingdom |
3UK |
mobile |
|
Russia |
MegaFon / MTS |
orange |
|
Europe 43 Countries |
orange |
|
|
United Arab Emirates |
Du / Etisalat |
orange |
